Frequently Asked Questions (FAQ) · mohamed fouad
Q: Are the devices new or used?
A: We offer Used – Like New devices and Refurbished devices. All devices undergo full inspection before sale, and the condition of each device is clearly explained.
Q: Is there a warranty on the devices?
A: Yes. All laptops come with a 3-month warranty against manufacturing defects.
Q: Do you offer delivery?
A: Currently, delivery is not available. You are welcome to visit our Faisal branch to receive and inspect your device before purchase.
Q: Can I test the device before buying?
A: Absolutely. You can test any device in-store before making your decision.
Q: Do you provide spare parts and maintenance?
A: Yes. We provide maintenance services and spare parts for most laptop brands.
Q: How do I choose the right laptop for me?
A: Contact us and tell us your usage (study, work, graphics, programming, etc.) and your budget. We will help you choose the best option.
Q: What payment methods are available?
A: We accept cash payments in-store.
Q: Can I reserve a specific device?
A: Yes. Contact us on WhatsApp and we can reserve the device for up to two days.