Gedo Store Warranty Policy

At Gedo Store, we believe in the quality of our products. That’s why we offer a genuine warranty to protect your rights as a customer.

Warranty Period

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Laptops: 3 months against manufacturing defects
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Accessories: According to product type (specified at the time of purchase)
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What the Warranty Covers

✓ Original manufacturing defects
✓ Internal component issues (CPU, RAM, hard drive)
✓ Screen malfunctions not caused by misuse
✓ Keyboard and touchpad issues

What the Warranty Does Not Cover

✗ Damage caused by misuse or negligence
✗ Damage caused by liquids or moisture
✗ Physical damage, cracks, or external scratches
✗ Damage caused by viruses or malicious software
✗ Any repair attempts outside Gedo Store
✗ Battery (consumable item)

How to Claim the Warranty

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Keep your purchase invoice throughout the warranty period
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Contact us immediately once an issue appears
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Bring the device to our branch for inspection
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The device will be inspected to determine warranty eligibility
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Repair or replacement will be completed within 7–14 business days
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